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How dhankesari Handles Your Personal Data

At dhankesari, we take the protection of your personal data seriously — every account you hold with us is covered by the practices described in this Privacy Policy.

Data collected only as neededAccount security via encryptionYour right to access or delete dataUPI and Paytm transaction privacyContact us anytime to update your details
dhankesari How dhankesari Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how your personal data is stored, want to request a copy of what we hold, or need to raise a…

Email Privacy Request Send your data access, correction or deletion request to our dedicated privacy email address.
Live Chat Support Open the live chat widget on dhankesari.vip at any hour.
In-Account Help Desk Log into your account, head to the Help section and submit a privacy ticket…
DATA HANDLING PRACTICES

Six Ways We Protect and Manage Your Information

From the moment you open an account on dhankesari.vip to the point at which you request deletion, your data passes through several layers of protection.

Encryption in Transit and at Rest

All data moving between your device and our servers is protected by TLS encryption. Stored account data — including your KYC documents and payment identifiers — is encrypted at rest using AES-256 so it cannot be read if storage is ever accessed without authorisation.

Cookie Policy and Your Choices

We use functional cookies to keep your session active and analytics cookies to understand how the lobby is used. You can manage cookie preferences through the settings panel at the bottom of any dhankesari.vip page; withdrawing consent for analytics cookies does not affect your account login.

Data Retention Periods

Account data is held for as long as your account is active and for a further period required by Indian financial regulations. If you close your account, we retain only the minimum transaction records legally required, then delete remaining personal data on a rolling schedule.

Third-Party Data Sharing Rules

We share data only with payment processors such as UPI networks, Paytm and PhonePe when processing your transactions, and with identity verification partners when completing KYC. No personal data is sold or rented to advertisers or data brokers under any circumstances.

Your Right to Access and Correct Data

You can request a full copy of the personal data we hold about you at any time. If any detail is incorrect — your name, address or contact number — submit a correction request via live chat or the Help Desk and we will update it within seven working days after verifying your identity.

Account Deletion and Data Erasure

You may request permanent deletion of your dhankesari account and associated personal data at any time via email or in-account ticket. We will erase all non-legally-required data within 30 days of confirming your identity and closing any outstanding withdrawal transactions.

Common Questions About Your Privacy on dhankesari

Below are the questions we receive most often about how your personal data is handled on dhankesari.vip. If your question is not answered here, reach out via live chat or the Help Desk and our team will respond within 72 hours.

We collect your name, date of birth, email address, mobile number and, where required by law, a government-issued ID document. We also record the device type and IP address used at login so we can detect unauthorised access to your account.

We store only the identifiers needed to process your transaction — such as your UPI handle or masked Paytm wallet reference. Full payment credentials are handled directly by the respective payment processors and are never held on our servers in unencrypted form.

Yes. Submit a data access request via email or the in-account Help Desk. After we verify your identity, we will provide a structured copy of your personal data within 30 days, covering account details, transaction history and any support correspondence.

Contact us via live chat or raise a ticket in the Help section of your account. State which detail needs correcting and attach supporting evidence if applicable. We aim to complete verified corrections within seven working days of receiving your request.

Only where it is necessary to operate your account — specifically with payment processors such as UPI networks, Paytm and PhonePe, and with KYC verification partners. We do not share data with advertisers, data brokers or any unrelated third parties.

After account closure, we retain only the transaction records that Indian financial regulations require us to keep. All other personal data is deleted on a rolling schedule. We will confirm the specific retention period applicable to your account when you submit a closure request.

Open the cookie settings panel found at the bottom of any page on dhankesari.vip. Toggle off analytics or marketing cookies and save your preference. This takes effect immediately and does not interrupt your account session or lobby access.