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Terms and Conditions That Govern Your dhankesari Account

These terms set out the rules under which your dhankesari account operates — covering deposits via UPI, Paytm and PhonePe, withdrawal processing, game access and the obligations we…

Account EligibilityUPI & Paytm Wallet RulesWithdrawal ConditionsBreach & Closure PolicyGoverning Jurisdiction

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What These Terms Cover and Where They Apply

dhankesari Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every account registered on dhankesari.vip and govern all activity conducted through the platform, including deposits processed via UPI, Paytm and PhonePe, bets placed on any title in the lobby, and withdrawals initiated through the wallet panel. Access to the platform and eligibility

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to hold an account depend on the laws of your local jurisdiction; we extend service only where local law permits. We may update these terms at any time, and the version published on this page at the moment you use the platform is the version that
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applies. If you continue using the platform after a revision goes live, you are taken to have accepted the revised terms. Queries about scope should be directed to our support team before you make any transaction.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR POLICY TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear, or if you believe a transaction has been handled in a way that does not match what is…

HOW WE HANDLE YOUR ACCOUNT

Data Handling, Security and Your Rights Under These Terms

We run specific controls to protect the data and funds tied to your account.

Account Data Retention

We keep your registration data, transaction history and communication logs for the period required by applicable law. After that period, records are deleted or anonymised unless an active dispute requires retention beyond the standard window.

Cookie Policy Scope

Cookies on dhankesari.vip track session state and payment-flow integrity. No cookie stores card or UPI credentials. You may clear cookies at any time; doing so will require you to log in again but does not affect your wallet balance.

Account Security Controls

Two-step login verification is available from the security tab in your account panel. We strongly recommend enabling it. Any login from an unrecognised device triggers an automated alert to your registered mobile number.

Wallet and Withdrawal Verification

Withdrawals are cross-checked against the UPI handle, Paytm number or PhonePe account used for the most recent deposit. Mismatches go to manual review, which typically resolves within one business day before funds are released.

Requesting Changes to Your Data

To update, correct or request deletion of personal data we hold, submit a written request via the email channel listed in the support section. We aim to action verified requests within 30 days and will confirm completion in writing.

Breach Procedure and Account Closure

If we detect a breach of these terms — including fraudulent payment activity or multiple accounts — we may suspend or close the account and freeze the wallet pending investigation. You will be notified at your registered email address within 48 hours.

Frequently Asked Questions About These Terms

The questions below address the points we hear most often from account holders about their rights, obligations and what happens in specific situations covered by these terms. If your question is not here, the live chat and email channels remain open.

Yes. These terms apply to every account holder regardless of which payment method is used. Whether you transact via UPI, Paytm, PhonePe or any other accepted rail, the same rules on deposits, withdrawals and account conduct apply equally to your account.

We may update the terms at any time. The revised version is published on this page and takes effect immediately. We aim to send an account notification for material changes, but continued use of the platform after a revision constitutes acceptance even without a direct notification.

You may request a copy of the personal data we hold on your account at any time by contacting support via the email channel. We will verify your identity before releasing any data and aim to respond within 30 days of a confirmed request.

The wallet is frozen pending investigation. If the investigation concludes that no fraud occurred, any remaining balance that is not subject to forfeiture under these terms will be returned to the payment method last used for a deposit on the account.

Access depends on the laws of your specific state or region within India. We extend service only where local law permits. It is your responsibility to confirm that accessing the platform is lawful in your location before opening an account.

Submit a written dispute via the email channel within 30 days of the decision. Include your account ID, the date of the action in question and the specific clause you believe was applied incorrectly. The compliance desk will respond within 5 business days.

No. These terms permit only one account per person. Holding multiple accounts is a breach and may result in all associated accounts being closed and any wallet balances being reviewed for forfeiture in line with the breach procedure described in this document.

Terms and Conditions That Govern Your dhankesari Account

How to Contact Us About These Terms

Data Handling, Security and Your Rights Under These Terms

Account Data Retention

Cookie Policy Scope

Account Security Controls

Wallet and Withdrawal Verification

Requesting Changes to Your Data

Breach Procedure and Account Closure

Frequently Asked Questions About These Terms

01 Do these terms apply to me if I deposit using UPI or Paytm?

02 Can dhankesari change these terms without telling me?

03 What rights do I have to access the personal data you hold?

04 What happens to my wallet balance if my account is closed for a terms breach?

05 Is access to dhankesari available everywhere in India?

06 How do I formally dispute a decision made under these terms?

07 Can I hold more than one account on dhankesari?

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